CTS Vehicle Services, the Commercial Vehicle Bodyshop based in Aylesford Kent has recently been awarded PAS125 Kitemark and ISO9001 Certification.
With over 50 years experience in the industry, NEXA AUTOCOLOR® repairer CTS Vehicle Services has been awarded PAS125 Accreditation for their commitment to delivering safe and high quality repairs. CTS were put through rigorous conformity tests including site inspections and process auditing; and successfully demonstrated that the PAS125 standard has been fully implemented across all areas of the Paint and Body Centre.
The accreditation process took CTS Vehicle Services approximately four months and impacted on every part of the organisation. On-going support was provided by Brown Brothers Distribution and the Nexa Autocolor team through repair process training focused on maximising waste reduction and the delivery of high quality repairs through implementing right first time processes throughout the repair centre.
Nigel Blackman, New Business Development Manager, CTS Vehicle Services comments “Applying for both accreditations consecutively was an ambitious project and it did require a great deal of effort over an intense four month period – but it brought the team closer together and is a great achievement.
Through working in partnership with Brown Brothers and Nexa Autocolor team we received access to expertise and experience in repair processes and quality management systems.
The steps we have taken to achieve PAS125 will help to ensure consistent levels of quality resulting in customer satisfaction and safety being delivered in every repair. ”
CTS Vehicle Services have also been successful in achieving ISO9001. This certification confirms that CTS Vehicle Services operates and maintains rigorous quality management processes; with particular focus on customers and improvement.
Martin Laugharne, PPG Refinish Southern Business Manager comments “We are very pleased that we have been part of the CTS Vehicle Services journey to PAS125 and ISO9001 Quality Assurance Certification. We are looking forward to an even stronger partnership in the future. Well done to the team”
The achievement of PAS125 and ISO Certification ensures quality processes are followed within CTS Vehicle Services, which leads to increased productivity and efficiency in delivering vehicle maintenance and repair solutions, as well as improving service levels to customers.
With the support of Brown Brothers Distribution and Nexa Autocolor CTS Vehicle Services are committed to maintaining a culture of continual improvement in the business; regular measures of performance will be carried out and improved with the ultimate aim of continuing to achieve and exceed customer satisfaction.
For more information visit http://www.ctsvehicleservices.co.uk/